Now that you know what winning looks like, let’s start breaking the goal down into the tasks that need to be done and get it in writing.
Once you have listed all of the tasks using the “from X to Y by when” format, now is the time to assign who is going to do what tasks.
By starting with a short, easily attainable first goal, you will be able to see how your team works.
You will see who the natural leader(s) are, who meets their deadlines, takes the commitment seriously, who you can depend on and who you cannot.
Your goal is to grow your team members individually, so when starting out, assign tasks to meet their strengths. Remember, you always want to build your team up so they can grow.
A very important next step is to create the map and give everyone a copy so they are all heading in the same direction, on the same path.
You may give five people the same map with directions, but what seems perfectly clear to you can be interpreted differently by others reading the exact same map.
This map should be reviewed at every team meeting, in weekly emails, and reviewed at you team members’ one-to-one meetings
This is perhaps your biggest challenge as a healthcare provider. You may have seen what’s called patient compliance, or more commonly, lack of compliance, in your practice.
You would think if you prescribed a patient hypertension medication, they would take it to improve their overall health, and most do, but what about those who do not?
The reasons vary, from “I don’t have prescription medications coverage,” “I don’t like the side effects,” to “I’m going to try a natural, homeopathic remedy first.”
You were pretty clear on your diagnosis and the solution, but the patients were using a different map.
The same is true for your team members—say it, say it again, and keep saying it! Otherwise, you will not get the results you were expecting.
“Great leaders see themselves as Chief Reminding Officers as much as anything else.” – Patrick Lencioni.1
