The Secrets to Getting 5-Star Reviews

The Secrets to Getting 5-Star Reviews

There is an unfortunate reality that all businesses face, that being negative or unfavorable reviews. If you have not had a customer post a negative review on one of the online rating websites like Google, Yelp, Facebook, and/or RateMDs, you will. I know that is not...
Have you forgotten about your patients’ needs?

Have you forgotten about your patients’ needs?

As you know, my one-word focus is “execution” this year. I recently read a book that disrupted my thought process of why I am in business, and my current laser focus on execution. It brings up a warning for us all, stay focused, but not too focused, always be aware of...