The Secrets to Getting 5-Star Reviews

The Secrets to Getting 5-Star Reviews

There is an unfortunate reality that all businesses face, that being negative or unfavorable reviews. If you have not had a customer post a negative review on one of the online rating websites like Google, Yelp, Facebook, and/or RateMDs, you will. I know that is not...
Using Awesomely Simple Tools for Practice Success

Using Awesomely Simple Tools for Practice Success

For over 22 years, author, John Spence, has traveled worldwide helping people and businesses be more successful. At 26, John was the CEO of an international Rockefeller foundation, overseeing projects in 20 countries. I, personally, read about 70 business books a...
Have you forgotten about your patients’ needs?

Have you forgotten about your patients’ needs?

As you know, my one-word focus is “execution” this year. I recently read a book that disrupted my thought process of why I am in business, and my current laser focus on execution. It brings up a warning for us all, stay focused, but not too focused, always be aware of...